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Administration Assistant - Resus & Critical Care Outreach Service

Band 2

Main area
Band 2
Part time - 15 hours per week
Job ref
Royal Gwent Hospital
£20,758 - £21,318 per annum
Salary period
09/10/2022 23:59

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.


We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.


Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English


Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.


Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process


Job overview

An exciting opportunity has arisen within the Resuscitation & Critical Care Outreach Service to  be part of the administration team based at the Royal Gwent Hospital in Newport. It is a very busy but friendly and supportive team and we need someone who is able to support us with this service.

You need to be well organised and practical and must have:

  • excellent verbal and written communication skills
  • good keyboard skills and excellent IT skills with the ability to use all Microsoft packages with confidence
  • experience of an office / reception environment is desirable as is a polite telephone manner
  • be able to work to deadlines
  • be able to work on your own initiative when the need arises. 

Main duties of the job

  • To collect and open post
  • Dealing with telephone enquiries pertaining to course information requests
  • Answering/generating email responses to individuals pertaining to course information, attendance, accommodation and communicating with course faculty members.
  • Arrange / book training sessions aligning with resuscitation and outreach agenda; this will involve entering candidate booking details into spreadsheet systems
  • Manage own calendar to organise and accommodate workload
  • To keep up to date with filing and scanning according to department procedures.
  • Manage the teams’ calendars in terms of arranging appointments, meetings and events
  • General filing, printing, scanning, photocopying and distributing course / training related documentation to candidates, paying attention to detail where required.

  • Preparing course materials/resources for candidates in terms of course packs and information
  • Manage course attendance records, uploading these to ESR system or other Excel systems as used by the team

  • Taking and recording meeting minutes, distributing these in a timely manner to distribute these to attendees

  • Access Oracle ordering/procurement system as required 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020.  Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

Person specification


Essential criteria
  • NVQ/QCF Level 2 in Business/Administration OR equivalent demonstrable experience.
  • IT Skills to include Microsoft Word & Excel
Desirable criteria
  • Experience with ESR System
  • Shows initiative
  • Ability to use IT systems and software to include Excel spreadsheets to in put/extract data


Essential criteria
  • Excellent interpersonal skills Effective organisational skills

personal attributes

Essential criteria
  • Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and able to take the initiative.
  • Ability to work in a flexible way and be comfortable with changes in work routine.
Desirable criteria
  • Determination to succeed


Essential criteria
  • Can work within the organisation's geographical area and work flexibly when required

Employer certification / accreditation badges

Credit Unions WalesApprenticeships logoMindful employer.  Being positive about mental health.Stop Smoking Wales is the NHS Smoking Cessation Service in WalesImproving working livesAge positiveDisability confident employerCore principlesHyderus o ran anabledd crflogwrStonewall Hyrwyddwr Amrywiaeth Diversity Champion

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Alison Kirton
Job title
Senior Nurse
Email address
Telephone number
01633 493482