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Referral Booking Centre Team Leader - INTERNAL

Band 4

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
040-AC185-0421
Site
Nevill Hall Hospital
Town
Abergavenny
Salary
£21,892 - £24,157 per annum
Salary period
Yearly
Closing
Today at 23:59

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

 

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

 

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

 

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

 

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

 

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD

We have an exciting opportunity for an enthusiastic and motivated person to work as a Team Leader within the Referral and Booking Centre at St Woolos Hospital, Newport and Nevill Hall hospital, Abergavenny.

The ideal candidate will need to be self-motivated, with a “hands on” approach to support the teams within the Referral & Booking Service. You will need to be able to work under pressure ensuring that clinics are fully utilised and deadlines/ targets are adhered to at all times.

You will need to have excellent communication skills coupled with a solid understanding of RTT, Pathway Management and Validation. There are high volumes of telephone calls throughout our departments which needs to be monitored and actively managed.

You will liaise directly with the Deputy Referral & Booking Services Manager and will need excellent interpersonal skills to enable you to work closely with staff of all disciplines across the Health Board as well as patients and relatives.

Previous Outpatient, Scheduling, Validation, Health Records or other relevant clerical experience would be essential to this role.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing date - 14th April, 2021

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Applicant requirements

You must have appropriate UK professional registration.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Gemma Hicks
Job title
Deputy Referral & Booking Centre Manager
Email address
gemma.hicks@wales.nhs.uk
Telephone number
01495 765168
Additional information

Gemma Hicks - 01495 765168